Hyatt Ziva Cap Cana Hotel Punta Cana, Punta Cana ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, Dominican Republic, 23302

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pool Side Junior Suite

Max:

4 persons

605 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

Pool Side Junior Suite

Max:

4 persons

605 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

Oceanfront Junior Suite

Max:

4 persons

605 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Punta Cana 4.0 mi

Airports

Punta Cana (PUJ) 8.3 mi

La Romana International (LRM) 48.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“My dining experience at Rue de Rivoli was nothing short of extraordinary. The French cuisine was delicious, and our waiter, Danieri, provided really good service that made our meal truly nice. This was, without a doubt, the highlight of my stay!” view full review

Fantastic Fun for Kids

“The kids club was a dream come true for my daughters! They had an amazing time with various activities, including shows like the Disney-themed event and magic shows. It was excellent to see them so engaged and having a blast while we enjoyed some relaxing moments.” view full review

Lovely Pool and Beach

“The pool area was spacious and clean, offering a refreshing retreat. I especially enjoyed the lazy river and water slides at the water park. The beach was expansive, providing a perfect spot for relaxation and play, making our family vacation even more special.” view full review

Comfortable Accommodations

“I was impressed with our Junior King Suite. It was new, spacious, and beautifully designed. The daily wine and cheese delivery was a good touch that made our stay even more special. It truly felt like a luxurious getaway!” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Off-site parking lot
Safe deposit box
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Hairdresser
Coffee shop
Fireplace
Smoke detectors

Sports & Fitness

Fitness center
Canoeing
Pool tables
Yoga class

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Water slides
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Garden area
Spa & wellness center
Steam room
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, Dominican Republic, 23302

Map view

Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, Dominican Republic, 23302

City landmarks

Beach

Playa Juanillo

3600 ft

Marina

Marina Cap Cana

1.7 mi

Punta Cana

Cap Cana

1.3 mi

Golf Course

Punta Espada Golf Club

1.8 mi

Fishing Lodge. Cap Cana

Dominic Casino & Lounge Club

1.9 mi

Harbor

Versus Marina Cap Cana

1.8 mi

Golf Course

Punta Espada Golf Course

2.3 mi

Beach

Juanillo

2.5 mi

Ave. Abraham Lincoln No. 960

Reserva Ecologica Ojos Indigenas

2.4 mi

Scape Park

Hoyo Azul

3.0 mi

Nature reserve

Indigenous Eyes Ecological Reserve

2.4 mi

Indigenous Eyes Ecological Park

2.4 mi

Ojos Indigenas Ecological Park & Reserve

2.6 mi

freshwater lagoons

3.0 mi

Los Establos

3.0 mi

Blue Eye

3.0 mi

Golf Course

La Cana Golf Clubhouse

3.7 mi

Nearby

Juanillo Beach

1700 ft

Restaurants

Little John

1.4 mi

Playa Juanillo

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

8.4/10

Great

Rooms

7.0

Location

9.6

Service

7.0

Dining

7.2

Joshua

United Kingdom, January 2025

8.2/10

I recently stayed at this resort spa, and overall, it has some great features. The location is stunning, perfect for sunrise and right next to a beautiful beach. The rooms were generally nice but had a few cleanliness issues upon arrival. While the staff was very considerate and accommodating, the dining experience could improve with more variety. Still, the facilities provided a nice atmosphere for relaxation.

Rooms

7.0

The rooms are mostly clean and modern, but there were a few cleanliness hiccups when I first arrived, like hair in the shower and some mess on the balcony. I'd rate the comfort level quite high, especially with a large desk space.

Service

9.0

The service was exceptional overall. The staff members, especially Flavia Pellecchia, went above and beyond to fulfill my needs, making me feel welcomed and cared for during my stay.

Location

10.0

The location is absolutely beautiful, with a secluded beach that's about a 20-minute drive from the airport but completely free from airplane noise, allowing for a serene atmosphere.

Dining

7.0

The dining options were decent, though it would have been nice to see a wider variety. Some keto/paleo options were available, but variety is key for longer stays.

Facilities

8.0

The spa and pool facilities were well-maintained and offered a peaceful environment for relaxation. I especially enjoyed the spacious layout, which made it feel luxurious.

Christopher

United Kingdom, December 2024

8.2/10

I had a wonderful time at the resort, as the rooms were clean and modern, making my stay very comfortable. The location was perfect, providing stunning views and easy access to the beach. The service was generally good, with staff being quite friendly, although there were a few moments where attentiveness could have been improved. The dining options were great, but they definitely could benefit from more variety at breakfast. Overall, it offered good value for money.

Rooms

9.0

The rooms were clean, modern, and very comfortable, creating a welcoming atmosphere throughout my stay.

Service

7.0

While the majority of the staff was friendly and helpful, there were instances where service could have been more attentive.

Location

10.0

The resort is in a great spot, with stunning views and just a short walk to the beach, perfect for sunsets.

Dining

7.0

The dining options were delicious, but I wish there were more variety, especially during breakfast.

Facilities

8.0

The amenities were beautiful and well-maintained, contributing to a luxurious experience overall.

Dominic

United Kingdom, November 2024

7.0/10

I had a decent stay at the hotel, but there were some hits and misses. The location was absolutely beautiful, offering a lovely beach and stunning sunrises. However, the rooms weren't as clean as I'd hoped upon arrival, and the service could use some improving. The dining had a good variety, but I wished there were more options. Overall, it's a nice place but could be better considering the price.

Rooms

6.0

The rooms were a bit small and not completely clean when we checked in, with some hair in the shower and bird droppings on the balcony.

Service

5.0

While the staff seemed professional, they were quite passive and only delivered drinks without offering food. I also had an issue with my room's odor that wasn't adequately addressed.

Location

9.0

The location is perfect for watching the sunrise, and the beach is stunning with clean white sand. It’s conveniently located just about 20 minutes from the airport, yet surprisingly quiet from plane noise.

Dining

7.0

Dining options were varied, but I think they could improve by including breakfast options. Nonetheless, the food I had was enjoyable.

Facilities

8.0

The facilities were pretty good overall, though I didn’t utilize them all during my stay. The pool looked nice and was well-kept.

Elliot

United Kingdom, November 2024

7.6/10

My stay at the resort was quite an experience. The location was superb, offering a great view of the sunrise and easy beach access without airplane noise despite being just 20 minutes from the airport. However, I found the room small for the price I paid, and it could have been cleaner upon arrival. The service was friendly, but it wasn't always timely, especially with the room cleaning. Overall, I enjoyed my time, but there are a few things that could be better.

Rooms

6.0

The rooms were small and not thoroughly cleaned when we arrived, with hair in the shower and some bird droppings on the balcony. However, they were comfortable.

Service

7.0

The staff was extremely friendly and helpful, but I noticed that they often cleaned our room late in the day, which was inconvenient after a day at the beach.

Location

10.0

The location is perfect, right by the beach and ideal for enjoying the sunrise. It's also conveniently located away from noisy flight paths.

Dining

7.0

The resort offered a variety of dining options, which I appreciated, but there was nothing overly impressive about the food quality.

Facilities

8.0

The facilities were nice, and the pool area was well-maintained, creating a lovely atmosphere for relaxation.

Douglas

United Kingdom, September 2024

8.2/10

I had a mostly pleasant stay at the hotel with a fantastic view of the sea. The pool area was great, and the beach was just lovely for relaxing. However, the room wasn't made up when I returned from the beach on one occasion, which was a bit disappointing. Also, while the staff was attentive, there were some hiccups with our covid test arrangement that added a bit of stress.

Rooms

7.0

The room was super comfortable, but I was disappointed that the sea view was partially blocked. It could have used better housekeeping attention, especially after beach trips.

Service

Location

9.0

The location was perfect, being just a short drive from the airport, and the beach was clean with beautiful white sand, making it a great spot for watching the sunrise.

Dining

8.0

Dining had a wide variety of options, which I appreciated. However, I wish there were keto or paleo-friendly options for those of us on specific diets.

Facilities

9.0

The facilities were well maintained, especially the pool area which was enjoyable to use. There were also good amenities available, which enhanced my stay.